Why WagMore Pays Technicians a Salary, Not a Commission — and Why That Matters to You

Most garage door companies pay their technicians on commission — a percentage of whatever they sell you. It's standard in the industry, and it's rarely mentioned out loud, because it changes the entire relationship between the person standing in your garage and the price on your invoice.

WagMore does it differently. Here's why that matters, and what to actually ask before you let anyone quote you a repair.

What's the Difference Between a Salaried and a Commissioned Technician?

• Commissioned technician: pay increases with the size of the ticket — bigger repairs and more add-ons mean a bigger paycheck

• WagMore technician: paid a salary plus a bonus based on efficiency and quality of work — never on the size of the ticket or what's sold

A WagMore technician has nothing to gain by recommending a $2,000 system replacement over a $350 spring job — so when they do recommend the bigger job, it's because the door actually needs it, not because their paycheck does.

Does This Mean Salaried Technicians Never Recommend Upgrades?

No — and that's the point. A salaried tech can tell you honestly that your rollers are shot or your opener is underpowered for your new door, because there's no commission clouding the recommendation either way. Their pay is the same whether you say yes or no.

How Can I Tell If a Garage Door Company Pays on Commission?

• Ask directly: "Is your technician's pay tied to what they sell today?"
• Be cautious of a $29 or $49 "tune-up" — a legitimate, thorough inspection takes real time and labor a company can't cover at that price, which usually means the visit is a lead-in to a sales pitch
• Watch for pressure to decide same-day, "today only" pricing, or bundled packages presented before a real diagnosis is finished